How is your week going? We’re almost to Friday so that’s always a plus.
Anything happen recently that was surprisingly easy?
I’ve been dreading trying to get my oil changed. Which is stupid, because I have oil changes included in the car warranty from when I got my car a few years back.
But! The stupid Ford dealership I used to use for service went to shit when they pissed off their shop manager and he just up and got a job with a different dealership about 50 miles away. Basically, they asked him to step up and do his boss’s job when that person quit during covid (we’re all in this together! bullshit), and then once business volume returned to normal, he asked for a raise to reflect his additional responsibilities. With backpay. And the owners were dicks about it, so he found a different job. And the replacement shop manager just is a smarmy senior manager type who had to “make changes” because duh he knows best.
So used to be that they had Saturday hours from 8-2 and had a dedicated oil change person. So you could drop your car off and maybe you had to wait a bit, but it was usually an hour or less. Or if a weekend, I’d meet my mom there and we’d go shopping and grab early lunch then come back for the car.
Soooo, first they stopped the Saturday hours. Then they got rid of the dedicated oil change person. Then they refused to schedule oil changes so it was just “welp drop your car off and when we get to it, we get to it” — legit kept my parents’ car overnight waiting for availability for an oil change. To add insult to injury, despite me knowing they will drive the courtesy shuttle farther to the west of them (where wealthy white suburbs are), they told me that oh no my house is too far away for a courtesy shuttle. And I was like okay so I work 8-5 and you don’t have weekend hours, or a shuttle, or the capacity to schedule when I can get an oil change…. how am I supposed to coordinate basic car maintenance?
To which those assholes told me that I should just go to a different Ford dealership. So in my head, I was just like uhhhhh how much of a pain in the ass is this going to be? Is it worth the hassle? Are they just going to be as big of assholes as the other dealership??
I called the other dealership a few hours ago, got to a service person right away, said I needed an oil change, and the nice lady was like “sure we got an opening tomorrow at 4:45pm, does that work for you?”
SO. FUCKING. EASY. I was so pleasantly surprised. Sure I need to leave work a little early on a Friday… oh no, oh darn.